Objective | Skills Summary | Professional Experience | Volunteer Experience | Education | Additional Courses | Personal Interests
Seeking a position in the areas of UX/UI design or front-end web and software development in the Summer of 2019 or later.
15+ years of professional Information Technology experience with up to date skills in the following areas:
|Tableau||HTML & CSS|
|Technical Writing||503 Compliance|
|Adobe Photoshop||Adobe Photoshop|
|User Experience Research||Linux Terminal|
Working familiarity with the following: Agile, GitHub, DevOps, Ruby on Rails
Platform Stability Associate
Optoro - Washington, DC
Optoro is building software that is disrupting an old-fashioned, $500B reverse logistics industry by increasing the value of excess and returned inventory.
Various Roles, Craft Beer Industry
July 2016-April 2018
Worked in various roles for the following breweries in part-time and full-time positions: Old Bust Head Brewing Company, Heritage Brewing Company, Brew Republic Bierwerks, Badwolf Brewing Company. Roles included sales, marketing and taproom operations.
eXtensia Technologies - Sterling, VA
August 2016-December 2016
eXtensia Technologies' software development team creates desktop, mobile, and web applications for customers worldwide. As a contract technical writer on this team, I participated in Agile sprints, documented processes, published an end-user manual and created a web-based API portal for a hardware/software solution developed for HID Global.
IT Field Services Manager
Liquidity Services - Washington, DC
October 2013-January 2016
Managed 15 staff located in the US, Europe and APAC and $2 million in hardware assets located at company and remote sites worldwide. Managed personnel, incidents, change requests, projects, desktop user requirements, vendors and procurement, budgets. Primary administrator of enterprise Microsoft Dynamics Great Plains system and RSA VPN server and console.
IT Support Manager
L-3 Communications (now CACI)/Unisys - Washington, DC
July 2006-September 2013
Managed staff and projects in support of the desktop hardware, software and infrastructure for the White House/Executive Office of the President.
URS Corporation (now AECOM) - King George, VA
July 2003-July 2006
IT Systems Administrator, supporting 300 end users in Dahlgren, VA, Lexington Park, MD and Dayton, OH. PCs, printers, Windows servers, network administration, PBX phone administration, VTC infrastructure.
Arizona State University
B.S. Technical Communication - User Experience
Minor Applied Business Data Analytics
Northern Virginia Community College
A.A. Liberal Arts & Sciences
CS50: Introduction to Computer Science
Tableau for Beginners
Web Page Design using HTML5 and CSS3